Rodrigo Azevedo is a Senior Services Engineer at NICE with extensive experience in automation and support across various sectors, particularly in financial services. Since November 2018, responsibilities have included on-site support for Morgan Stanley, managing global NICE NTR infrastructure, and automating manual processes using UiPath. Previously, Rodrigo served as a Senior Application Services Engineer, leading project implementations and coaching clients in process integration. Prior experiences include roles at FIS, where responsibilities encompassed the lifecycle management of automation processes and the creation of tools for KPI reporting, as well as positions at Capgemini and Atento, focusing on business operations and quality assessment. Rodrigo holds a Bachelor's degree in Information Systems and a Master's degree in Business in Information Technology from Centro Universitário Padre Anchieta.
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