Russell Ewert is a Customer Experience Manager with extensive experience in Customer Success Management, Channel Development, and Client Loyalty. Currently serving as a Lead Technical Account Manager at NICE, Russell supports customer operations and aims to achieve desired business outcomes. Previously, they held roles at TTEC, Avtex Solutions, and other companies, consistently exceeding performance targets and enhancing customer engagement strategies. Russell's educational background includes ongoing studies toward a Bachelor of Arts in Psychology at The University of Kansas.
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