Ryan Bird is currently the Lead Business Analyst at NICE CXone, where they apply their creativity and high motivation to develop innovative solutions for complex challenges. With past roles such as Senior Business Analyst, Business Operations Analyst at Galileo Financial Technologies, and Technical Support Engineer II at NICE inContact, Ryan has consistently demonstrated expertise in technical support and customer experience improvement. They hold a Bachelor of Science in Computer Information Technology from Brigham Young University - Idaho and an Associate of Arts from Bossier Parish Community College. Their experience spans various industries, including telecommunications and technology, showcasing their ability to analyze and enhance operational strategies.
Location
Draper, United States
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