Salil Dhawan, PMP®, is an experienced Technical Manager at NICE Ltd since January 2020, with a robust background in application development primarily in the telecommunications domain. Before joining NICE Ltd, Salil served as an Individual Contributor at Avaya India Pvt. Ltd from November 2008 to January 2020, where responsibilities included developing features for the one-X Portal for IP Office and focusing on various telephony functionalities. Salil's experience also includes a role as an Associate Consultant at T-Systems/Cognizant Technology Solutions, contributing to voice application development. Academic qualifications include a Certificate Program from the Indian Institute of Management, Lucknow, a Master's in Advanced Networking and Telecommunications from the International Institute of Information Technology, Pune, and a B.Tech in Information Technology from Punjab Technical University, among others.
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