Shailendra Gurjar is a highly experienced professional in the field of telecommunications and technical consulting, currently serving as a Senior Specialist Professional Services Engineer at NICE Ltd since September 2015. With a strong background in presales engineering, Shailendra is adept at leading RFI/RFP responses and developing customer solutions in coordination with various teams. Prior roles include Technical Team Lead and Specialist Professional Services Engineer, where responsibilities encompassed maintenance and installation of NICE products. Shailendra’s previous experience also includes positions at Verint, Orange Business Services, Reliance BPO Pvt Ltd, and Trimax IT Infrastructure & Services Ltd, with expertise in Avaya-Nortel systems and contact center technologies. Shailendra holds a Bachelor of Science in Information Technology from Barkatullah Vishwavidyalaya.
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