Shilpa M. is a dedicated Chatbot Developer and Conversation AI specialist, currently serving as a Senior Software Engineer at NICE since 2025. Previously, Shilpa held the position of Senior Software Engineer at Acuvate from 2019 to 2022. With a strong foundation in Natural Language Processing and expertise in the MS Bot Framework, Shilpa designs intelligent conversational experiences and builds scalable chatbot solutions using C#. Currently pursuing a Bachelor of Engineering in Computer Science at Bharati Vidyapeeth, Shilpa is committed to delivering tailored chatbot applications that engage and assist users effectively.
Location
Hyderabad, India
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