Shweta Dhanda

Shweta Dhanda is an Information Engineer and Scrum Master with over 7 years of experience in business and technical writing, specializing in network security, cyber security, and telecommunications. They have held positions at notable companies including Avaya, Sophos Technologies, and Matrix Comsec, where they created comprehensive documentation and led scrum ceremonies. Currently, Shweta is a Senior Technical Writer at NICE, while also pursuing a Master of Science in Project Management at Northeastern University—Toronto, which they completed in 2023. They are skilled in various project management methodologies and tools, including Agile, Scrum, JIRA, and DITA authoring guidelines.