Stacey Kaiser is a Senior Solutions Engineer at NiCE Ltd, where they provide scalable and measurable solutions in the engagement center space. With over 20 years of experience and an MBA in Information Technology, Stacey has a strong background in optimizing customer experience and managing cross-functional teams. Previously, they established the Project Management department for a startup and held various leadership roles in operations and analytics at companies like Sutherland Global Services and ACCENT Marketing. Stacey is dedicated to continuous learning and applying their expertise to improve processes and customer relationships.
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