Stephen Hanson-Abbott is an experienced professional in customer success and data analysis, currently serving as a Senior Customer Success Manager at NICE since May 2022. Prior to this role, Stephen worked at Experian for over 12 years, where responsibilities included managing the client feedback program, overseeing a specialist customer service team, and optimizing contact center operations. Earlier career experiences include positions such as Sales Manager at HFC Bank and Key Account Manager at CF Capital PLC. Stephen holds a BSc in Marine Biology from Newcastle University and an Advanced GNVQ in Science from Huntington Sixthform.
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