Sueann E. is an experienced Technical Account Manager at NICE CXone since October 2021, with a previous role as SMB Customer Success Manager at KnowBe4, where responsibilities included onboarding and customer engagement. Prior experience includes serving as an Account Executive for T-Mobile for Business, managing 390 small to medium-sized enterprises, and for Gallagher Promotional Products, overseeing over 400 car dealerships. Sueann's career also includes roles in operations at Cox Communications, equipment engineering at Verizon Wireless, technical network support at Sprint, and leadership in accounts receivables at AT&T Wireless. Educational qualifications include a Bachelor of Arts in Psychology from the University of Central Florida and an Associate of Arts from Valencia College.
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