Suntosh Panikkar is a Director of Technical Support at NICE Ltd, bringing nearly 20 years of experience in Enterprise Product Support, Operations, and People Management. Previously, Suntosh served as a Sr. Team Manager at Convergys India Services Pvt Ltd and a Manager at Symantec Software India Pvt Ltd, where significant achievements included enhancing customer satisfaction. Suntosh is recognized for skills in technical support management, process improvement, and talent management, and has a proven ability to thrive in deadline-driven environments while fostering strong relationships within teams. Suntosh completed education at the Indian Institute of Management, Kozhikode in 2022.
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