Thiago Cardoso is a Technical Account Manager with a diverse background in customer support and technical operations. They have held various roles in the contact center industry, including Technical Support Engineer at Genesys and Snr Analyst at Wittel Comunicações. With a Master of Business Administration in Gestão Empresarial and a degree in Computer Science, Thiago possesses strong communication skills and has successfully planned and implemented complex projects. Currently, they are focusing on enhancing customer environments and developing innovative solutions at NICE CXone.
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