Todd Hersey is a seasoned Sr. Software Integration Engineer at NICE CXone, bringing extensive experience in software installation and team management. Previously, Todd held various roles at CallCopy, Inc., including Senior Software Installation Engineer and Installation Team Manager, where they led teams in implementing call recording software. With a background in web design and development from St. Petersburg College, Todd also served in the US Navy as an Engineering Aid, where they gained skills in Auto CAD. In addition to their professional achievements, Todd enjoys tabletop role-playing games, miniature painting, and podcasting.
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