Tom McCartan is a Senior Product Pre-Sales Engineer at NICE Ltd, utilizing a rich background in customer success and project management to enhance client relationships and drive business growth. They previously held roles at Dynatrace as a Customer Success Manager and at Cision as Project Director, where they delivered strategic guidance in public relations and communications measurement. Tom's experience also includes leading teams at PRIME Research and serving as Board President for Carrie Morris Arts Production. They hold a Master of Arts in Arts Administration from the University of Michigan-Flint and a Bachelor of Arts in Theatre from Michigan State University.
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