Troy Plott is a seasoned professional in workforce management and product development, holding a Bachelor of Science in Business Administration from Bridgewater College. They served as Regional Manager at American Express and later as Vice President of Call Center Operations at Fifth Third Bank. Troy has held multiple senior leadership roles, including Sr. Director of Product Management for Workforce Management at NICE and currently serves as Vice President of Product Management for Workforce Management at NICE. Their extensive experience spans various companies, emphasizing expertise in optimizing workforce efficiency.
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