Varun Verma is a seasoned Data Analyst with over 12 years of experience in data analysis and business intelligence. Currently, Varun serves as the Data Analytics and BI Lead at NICE, focusing on leveraging AI-powered customer service platforms. Varun's past roles include impactful positions with U.S. government agencies and major organizations like Infosys Technologies, where they honed essential analytical and problem-solving skills. Varun holds a Master’s Degree in Information Systems from the University of Maryland and a Bachelor's Degree in Information Technology from Rajiv Gandhi Prodyogiki Vishwavidyalaya.
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