William Escobar is a seasoned Project Manager with extensive experience in telecommunications and software solutions. Currently at NICE Ltd, William oversees the implementation of software solutions that enhance customer experience and ensure compliance across multiple projects. Prior roles include managing telecommunications projects at Avaya Colombia, leading technology migrations at Banco Popular, and heading new TIC service solutions at Dextera SAS. William's career spans roles in project management and systems analysis, with a strong technical background in contact center technologies and software implementations. Educational qualifications include a Bachelor's degree in Electronic Engineering and various certifications in project management and business administration.
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