Zach Miller is a Cloud Application Operations Engineer at NICE since December 2023, previously working as a Software Engineer at Express Employment Professionals from June to December 2023, where contributions included developing a resume parser to enhance staffing service efficiencies. Zach also served as a temporary IT Technician at AdventHealth in late 2023, effectively diagnosing and resolving technical issues. Prior experience includes an internship at American Residential Services in 2021, focusing on customer service and sales support. Zach holds a Bachelor of Engineering in Computer Software Engineering from Iowa State University, completed in 2022, and attended The University of Kansas School of Business from 2018 to 2020.
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