Niftel Communications is successfully running BPO operations with over 1000 seats worldwide, since 2010. Niftel BPO combines world-class technology, expertise and process skills to meet all the client requirements 24/7, giving businesses the much-needed competitive edge.

Today Niftel BPO/ITES supports clients from the UK, US & India in the fields of Finance, Insurance, Claims and Energy.

Niftel, established in 2011, is an Intellectual Property driven Technology Services Company, committed to delivering innovative IT solutions, BPO/ITES services and IT Training worldwide. 

We are led by a visionary leader like Mr Farukh Shah, who is the Founder-Director of Niftel Communications. We have equipped our centres with state-of-the-art infrastructure and technology. 

We have a business presence in Indian cities that include Lucknow, Prayagraj, Gurgaon, Guwahati, Mumbai and Kanpur. We also have business operations in Oldham (United Kingdom).


Finance

Insurance

Niftel Communications

Niftel Communications' headquarters in Lucknow, India

Farukh Shah

Shahab Mohammad

Saima Asif Siddiqui

Sadaf Khalid

Hamid Ali

Anand Prakash Shukla

Shivam Kumar Kashyap

The Operations team at Niftel Communications is responsible for overseeing the day-to-day functions of the BPO services, ensuring seamless delivery and meeting client requirements 24/7. They manage workflow, optimize processes, and ensure that technology and infrastructure are efficiently utilized to support clients in finance, insurance, claims, and energy sectors across the UK, US, and India. With multiple Operations Managers and Team Leaders, they focus on maintaining high performance standards and achieving operational excellence.

Niftel Communications

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Teams

Operations

Offices

Niftel Communications

Org chart

Teams

Operations

Offices

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