André Waterman is an experienced ITIL 4 Master skilled in embedding best practices within technology operations. They have a demonstrated history of leading IT teams in high-velocity environments and possess expertise in service delivery, strategic planning, and leadership development. André has worked for companies such as Geek Squad and Nike, where they held various roles including Senior Deskside Support Specialist and I.T. Operations Manager. They hold a Bachelor's degree in Business Management from The University of the West Indies and an Associate's degree in Computer Science from Barbados Community College.
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