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Ken Geens

IT Service Manager

Ken Geens has extensive experience in IT services, currently serving as an IT Service Manager at Nike since June 2017, following a tenure as IT Service Supervisor with the same company. Prior to joining Nike, Ken worked at Cegeka from July 2008 to June 2017, where the roles included Teamlead/Incident Manager for Nike and CTS/OSS Teamleader for Anheuser-Busch InBev. Ken's expertise encompasses incident and request management, resource allocation, daily operations oversight, project planning, and creating service performance reports. Earlier career roles include Support Engineer and Helpdesk Agent positions for both Anheuser-Busch InBev and ABB, demonstrating a solid foundation in hardware and software support, troubleshooting, and team leadership. Ken completed studies at SyntraPXL from 2016 to 2018.

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