Michael Flatau, MBA, is currently the Director of Vendor Operations for North America Consumer Care at Nike. With over 15 years of experience in contact center operations, Michael has a proven track record of leading departments to exceed financial goals and performance expectations. Previously, Michael served as the Sr. Director of Sales Operations at HumanN and the Sr. Director of Client Results at Liveops, Inc. Michael earned a Bachelor of Business from the University of Phoenix and an MBA from Grand Canyon University.
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