Monica Johnson

Monica Johnson is currently a Customer Service Manager at Nike, where they assist call center agents and manage escalated customer issues. They previously worked at The Lumistella Company as a Seasonal Customer Service representative, connecting with wholesale accounts and helping individual customers. Monica owned J Salon Dacula from 1999 to 2021, overseeing various business operations, and served as an Outside Sales Manager at Ace Nail and Beauty/Hamil Beauty Supply from 2010 to 2021, where they developed relationships with salons and trained sales representatives. Earlier in their career, they were a Project Manager at Macys Systems & Technology Inc., focusing on the gift registry system. Monica is currently pursuing a Bachelor's degree in Retail Management and Marketing at the University of Georgia.