Katrine Kunst

Katrine Kunst is an accomplished professional with extensive experience in customer insights, brand, and design. Since March 2024, Katrine has served as Principal Specialist, Brand & Design Insights at Nilfisk, focusing on customer-centric product design through user research and collaboration with various teams. In addition, Katrine operates as an independent consultant under katrinekunst.com, providing expertise in customer insights research, user testing, and human-centered design since January 2018. Previous roles include Insights Excellence Lead and Senior Customer Insights Manager at A.P. Moller - Maersk, as well as various academic positions at Copenhagen Business School, where Katrine taught courses related to social media management and supervised thesis candidates. Katrine holds a PhD in Information Systems / Human Computer Interaction from Copenhagen Business School and has completed various educational programs, including a fellowship at Harvard University.