Sofia Soler is a trilingual professional with over three years of experience in Sales Engineering, CRM support, SaaS operations, and international program development. Currently, they serve as the Country Lead at Nina.care, focusing on market expansion and client experience innovation. Previously, Sofia held various roles, including Senior Content Moderator at Alorica and AI Trainer at Outlier, where they utilized their technical expertise to drive operational improvements. Sofia is certified in ITIL, Cybersecurity Foundations, and CRM systems, demonstrating a commitment to service excellence and cultural exchange. Currently, they are pursuing additional studies in web design and human resource identification.
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