John Mancuso currently serves as an Account Manager at NinjaOne, where responsibilities include managing client relationships and enhancing productivity through automated IT solutions. Previously, John held various roles, including Sales Development Representative at NinjaOne, Account Executive at IDC, and National Sales Support Representative at Paylocity, demonstrating a focus on sales and client success across different industries. Notable achievements include a 74% close rate on upsells while working as a Strategic Client Success Manager at Travel Media Group. John earned a Bachelor of Science in Marketing from Florida Gulf Coast University and has experience in customer service and operations from earlier positions at Universal Orlando Resort and as an Intramural Lead Official.
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