Mark McLane

Mark McLane is a seasoned IT professional with extensive experience in managing technical operations and service delivery. Currently serving as Corporate IT Administrator and Team Lead at NinjaOne, Mark oversees global IT teams and specializes in endpoint management, identity and access management, and VIP support for executives. Previous roles include Global Help Desk Lead at Astreya, where Mark spearheaded a 24/7 IT helpdesk, and Command Center Operator Lead at The University of Texas at Austin, overseeing data center operations. Mark's tenure at Farmers Insurance included positions such as Director of Information Technology, where strategic management of a $3 million budget and a staff of 55 was key, along with roles in service desk training and support. Mark holds a Bachelor of Arts in International/Global Studies from the University of Oklahoma.