Fin A. is a skilled professional with extensive experience in business analysis and data insights, currently serving as a Customer Business Analyst at Nintendo since October 2020, focusing on business analysis, retail insights, and strategy. Previously, Fin A. worked at Microsoft as a Customer Insights Data Analyst, providing operational insights on various customer experience programs and leveraging advanced analytics to enhance support solutions. Prior experience includes roles at ABC Legal Services in IT and logistics support, at Western Washington University in graphic design and marketing, and as a research intern at Knight Frank, where market research was conducted on property demand in Ho Chi Minh City. Fin A. holds a Bachelor of Business Administration in Management Information Systems from Western Washington University and has continued education in Development Economics and International Development at Yonsei University, alongside ongoing studies at Shenzhen University and Alliance Française Trinidad and Tobago.
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