Michael Dyson

Manager, Global SMB Renewals

Michael Dyson is an experienced professional currently serving as a Renewals Manager at Nintex since June 2022, where responsibilities include managing the renewals portfolio for the UK & Ireland, Nordics, and Southern Europe. Prior to this role, Michael worked at ServiceSource from October 2011 to June 2022, holding positions such as Sales Manager, where team management and development of 16 renewals sales representatives were key functions, and Senior Customer Success Manager, overseeing a pipeline of over $3M per quarter across multiple regions. Additional roles at ServiceSource included Account Manager, responsible for managing a customer base of over 500 accounts in the UK & Ireland, and Operations Specialist, focusing on CRM management and renewals quotations. Michael's career also includes early positions at ScottishPower as a Customer Service Representative and at Serco as a Service Delivery Centre Administrator.

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