Farida Isa is an experienced analyst currently working at NIRSAL Connect since February 2021. Prior to this role, Farida served as a customer service representative at Harbin Yeekong Herb Inc from April 2017 to August 2020, where responsibilities included data entry and responding to routine telephone and email inquiries. From November 2015 to October 2016, Farida worked as a call center representative at the National Emergency Management Association, managing distressed calls and ensuring effective communication. Farida holds a Bachelor of Agriculture (Honors) degree in Agronomy and Crop Science from Kano University of Technology, Wudil, graduated in 2015.
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