Manuela Castrillon

Manuela Castrillon has a diverse work experience history. Manuela started working at Geriatric Medical & Surgical Supply in December 2015 as a Sales Support Associate. In this role, they supported up to 8 Sales Representatives by conducting medical products research, pricing, and building relationships with customers. Manuela also collaborated with Sales Representatives, directors of purchasing, and vendors to negotiate pricing for customers' budgets. Additionally, they prepared accurate price quotes based on medical supplies for hospitals and nursing homes. Manuela worked at Geriatric Medical & Surgical Supply until July 2019.

Manuela then joined Devoted Health in July 2019 as a Member Service Supervisor. In this position, they led a team of 14 Guides with varying skill levels. Their responsibilities included providing coaching and training to assist the guides in exceeding member expectations and building customer loyalty. Manuela managed the team to achieve goals related to phone service levels, call quality, case resolution turnaround times, and member engagement. Manuela worked at Devoted Health until December 2022.

Most recently, Manuela Castrillon started working at nirvanaHealth | RxAdvance in December 2022 as an Operations Analyst. Further details about their responsibilities and the duration of this role are not provided.

Manuela Castrillon attended Springfield Technical Community College from 2011 to 2014. Manuela obtained an Associate of Applied Science degree in Diagnostic Medical Imaging, with a field of study in Health Services/Allied Health/Health Sciences, General.

In addition to their degree, Manuela Castrillon has also acquired certifications in Financial Accounting (BUSI 1010) from Sophia Learning in May 2023, and Applied Marketing Strategies from Soomo Learning in February 2023.