Bethany Kiser

Bethany Kiser is a User Experience Manager at NiSource since April 2023, where collaboration with the team focuses on strategic recommendations and designing customer-centric experiences based on insights and interactions. Kiser has extensive experience in digital content management, having served as Manager of Digital Content/Webmaster at American Municipal Power, Inc. from May 2009 to October 2021, where the role evolved through promotions and organizational changes. Previous positions include Manager of Internet Content at Abbott Laboratories, where content for high-profile e-commerce websites was managed, and roles as HTML/CSS Coder at Nationwide, Freelance Web Designer at BK Web Design, and Communications Director/Computer Programmer at Quality Data Entry Service, Inc. Educational qualifications include a UX Bootcamp certification from The Interaction Design Foundation, a post-baccalaureate in Web Application Development from DeVry University, and a Bachelor of Science in Journalism from Ohio University.