Hope Williams

Hope Williams has extensive experience in customer service and project management within the utility sector, currently serving as a Senior Representative at NiSource since January 2008. In this role, Hope oversees complex projects while continuing to manage customer relations for new construction and conversion projects in Ohio and Kentucky. Previously, Hope held positions as a New Business Representative II and a New Business Representative, focusing on coordinating installations and mentoring staff. Hope's early career includes experience as a Loan Officer at Chase, assisting customers with account inquiries, and as a Customer Service Representative at NiSource, where significant achievements included rapid promotion and mentorship roles. Hope attended Ohio Dominican University from 2005 to 2007 and graduated from Bloom Carroll High School in 2002 with honorable mention in business and commerce.