Joseph Watkins is an experienced quality management professional currently serving as Manager of QMS Process Management and Lead Quality Improvement Process Specialist at NiSource since August 2020. In this role, Joseph leads a team focused on enhancing a quality management system through the identification of performance metrics and continuous improvement initiatives. Prior experience at American Electric Power from July 2015 to September 2020 included managing cross-functional projects as a Business Analyst and developing automated KPIs to support business decisions. Joseph holds a Bachelor of Science in Financial Mathematics from The Ohio State University, obtained in 2014.