Marissa Richardson is a skilled technical writer currently employed at NiSource since April 2025, with previous experience as a Technical Program Developer at NetJets and a Records Technician at American Honda Motor Company, Inc. Marissa has held multiple technical writing roles, including Technical Writer III at both Silvergate Bank and Clarity Consulting, Inc., where collaboration with cross-functional teams and subject matter experts was essential for developing and maintaining documentation aligned with banking procedures and regulatory changes. Earlier in Marissa's career, roles as a Nurse and Health and Safety Officer provided a strong foundation in health care, further complemented by experiences in customer service and complaints management at JPMorgan Chase. Marissa holds a Bachelor of Science in Criminology from The Ohio State University and degrees in Registered Nursing from Ohio University and Columbus State.
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