Daniel Cooper has extensive experience in the automotive industry, currently serving as the Customer Experience Quality - Planning and Investigation Controller at Nissan Motor Corporation since June 2016. In this role, Daniel is responsible for communicating and managing Pan European Experience quality KPIs, ensuring their deployment across Nissan Europe functions and markets, and proposing process improvements to enhance Customer Experience Quality. Prior to this, Daniel worked as a Business Analyst for MSX International, serving both PSA Peugeot Citroen UK and Ford of Europe, where responsibilities included optimizing company efficiency and profitability through data analysis. Daniel began an industry career with an analyst role in the Field Quality Assurance team at Nissan Motor Co., Ltd., focusing on campaign management and cost estimations. Daniel holds a BA (Hons) in Business from Nottingham Trent University.
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