Roosevelt Green

Roosevelt Green has a diverse work experience in the field of technology and customer support. Roosevelt started their career in 2001 as a Provisioner at RCN, where they handled new telephony requests and worked closely with technicians to resolve issues. Roosevelt then worked as a Sr. Provisioner at Vanco US LLC from 2006 to 2007, managing the deployment of telcom and internet services for small and mid-sized businesses.

In 2009, Roosevelt joined Kaplan Higher Education as a Help Desk Analyst, providing support to schools and students through phone, live chat, and email. Roosevelt consistently scored in the top 10% in quality assurance reporting. From 2011 to 2011, they worked at The University Of Chicago Medical Center as a Help Desk Analyst, assisting customers with information systems and PC/server hardware and software.

Roosevelt also gained experience in the education sector, working as a Tech Support at Chicago Public Schools from 2012 to 2013. Roosevelt then joined SM@RT Technology as a Help Desk Analyst II, providing phone support to Chicago Public Schools and assisting with account management and troubleshooting.

Most recently, Roosevelt has been working at Nitel since 2015 as a Network Operations Center Analyst. The details of their role are not provided, but it can be inferred that they are responsible for monitoring and troubleshooting network operations.

Roosevelt Green's education history includes attending Chicago State University. However, no information is available regarding the timeframe or degree pursued, as well as the specific field of study.