Elena H.

Elena H. is a Customer Care Representative II specializing in trading at Nitrogen since March 2022, where skills in providing prompt and positive customer interactions via multiple communication channels are utilized. Prior experience includes serving as an Income Maintenance Caseworker II for Food and Nutrition Services at Randolph County Department of Social Services from May 2020 to March 2022, focusing on client eligibility assessments for food assistance programs. Additionally, Elena worked as a Customer Experience Manager at MARSHALLS LLC from September 2018 to May 2020, emphasizing customer satisfaction and effective communication with both management and staff. Elena holds an Associate of Applied Science in Human Services Technology from Randolph Community College and a High School Diploma from Uwharrie Charter Academy.