Pankhy Dutta

Pankhy Dutta is a seasoned professional with extensive experience in customer relationship management and marketing. Currently serving as the Customer Relationship Management Lead for NMC Healthcare since August 2015, Pankhy specializes in enhancing patient experiences across NMC Specialty Hospital, NMC Royal Medical Center, and NMC Pharmacy in Abu Dhabi. Previous roles include Patient Experience Supervisor and Delivery Manager at Formac Inc, where responsibilities included managing client relations and ensuring compliance with service level agreements. Pankhy also held positions at Valuepoint Knowledgeworks, Crimson Interactive Pvt. Ltd., and Genesis Advertising Pvt. Ltd., focusing on marketing strategy, project management, and client servicing. Academically, Pankhy holds an MBA in Hospital and Health Care Facilities Administration from Ascencia Business School, alongside a Post Graduate Diploma in Public Relations and Marketing and a BA (Hons) in Sociology from reputed institutions.