Thomas Higgins has diverse experience in IT and customer service roles. After beginning a career as a Customer Services Representative at Smyths Toys, Thomas progressed to an IT Analyst Intern position at Bayer HealthCare, where responsibilities included upgrading users to Windows 7 and migrating email systems. Thomas held the title of IT Workplace & Service Integration Consultant at Bayer from May 2018 to December 2020 before becoming a Technical Specialist at NNIT in January 2021. Educational qualifications include a Leaving Certificate from St. Colmans College, a BSc(Hons) in Computer Science from University College Dublin, a Higher Diploma in Science in Data Analytics from Dublin Business School, and a Professional Diploma in Cybersecurity from UCD Professional Academy, earning distinction in the latter.
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