Youssef Hatem is a skilled DevOps Engineer currently employed at NNIT since April 2022, with a previous role as a Linux System Administrator at IBM from February 2021 to March 2022. Prior to this, Youssef held the position of IT Technical Support Administrator at Etisalat UAE for five years, where responsibilities included handling customer issues and utilizing the Corporate Billing and Customer Management system. Youssef also has experience as a Support Engineer at ECC Solutions, focusing on system installation, configuration, and troubleshooting, along with a role as a System Administrator at the Information Technology Institute (ITI). Youssef began a career in telecommunications as a Site Engineer for Orascom, maintaining various network equipment, following a Bachelor of Engineering degree in Electrical, Electronics, and Communications Engineering from Alexandria University, where education was completed from 2007 to 2012.
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