Ellen Galan

Ellen Galan is an experienced professional in international logistics and customer service, currently serving as Team Lead and Line Manager Assistant at Marmedsa Noatum Maritime since October 2008. In this role, responsibilities include managing maritime export logistics for Borchard Lines and ensuring effective customer service through booking management and completion of necessary formalities. Previously, Ellen held positions as Customer Service Manager and Borchard Bosphorus Line Manager at Reads of Nassau, along with supervisory duties, accumulating over 8 years of expertise in export/import procedures and documentation. Early experience includes a customer service internship at Arkas Holding, where client relations and claims resolution were key responsibilities. Educational qualifications include a Bachelor's degree from Universidad Nacional de Educación a Distancia and certifications in Dangerous Goods Shipping and Advanced Shipping Transport.