James Gretton has extensive experience in technical support and software engineering, with a career spanning over 17 years. At Node4 Ltd from June 2014 to March 2017, James progressed from Technical Support Engineer to Senior Service Desk Analyst and eventually Service Desk Team Leader. Prior roles include working as a Software Support and Installation Engineer at Learning Pathways Ltd., providing telephone support and software installation in schools, as well as roles at Client Logic as a Broadband Support Engineer, and at Rolls-Royce as a Warehouse Operator. Additional experience includes positions at Learning Pathways Ltd. as a Software Content Engineer and Support Engineer, and at Griffin Internet, where James held multiple technical support roles, including 2nd Line and 3rd Line Technical Support Engineer, focusing on DSL diagnostics and fault handling.
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