Josh Janisch is a hands-on technical manager currently serving as the Head of Proactive and Technical Services at Node4. With a strong focus on process improvement and automation, Josh led teams through major transformations, significantly enhancing efficiency and reducing client ticket volumes. Previous roles include IT Manager at Ruskin and Grange Federation and Technical Support at Commonweal School, where Josh managed IT processes and supported various educational settings. Josh has also worked as a self-employed Web Developer and contributed to technical consulting and support in previous positions at The NAV People. Currently, Josh is pursuing a BTEC National Diploma in Information Technology and Networking at Swindon College.
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