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Emma Ward is a Service Delivery Manager at DSP and has been in this role since 2026, where they oversee service delivery operations. Previously, Emma served as a Senior Service Delivery Manager and a Sales Administration Manager at Interoute Application Management from 2009 to 2017, managing a team while enhancing efficiency in the Sales Administration department. They began their career as a Project Coordinator at Impact Marketing & Publishing in 2008, where they led inter-departmental meetings and maintained project documentation. Emma's diverse experience has equipped them with a strong foundation in project management and team leadership.

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Service Delivery Management

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