Nancy Gurd is currently serving as the Director of Customer Experience at Caraway Home, where they focus on VOC-driven strategy and people development. They have held various roles in customer experience, including Associate Director and Customer Experience Manager, and previously worked as a Customer Service Manager at Aurate New York. Earlier in their career, Nancy gained retail experience as an Associate Store Manager at WHO.A.U. Holdings, Inc. and as a Stock Associate at Hollister Co. Nancy is currently pursuing education at Hunter College.
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