Abhay Misra is an accomplished Electronics & Telecommunications Engineer with a Master's degree in International Business Management from the Indian Institute of Foreign Trade. With over 18 years of global experience in prominent OEMs such as Ericsson and Nokia Networks, Abhay has developed expertise in business management, digital transformation, and customer service delivery operations. Currently, Abhay serves as Operations Director for Cloud and Cognitive Services at Nokia, focusing on network performance and customer experience. Previously, Abhay held leadership roles in operations management across Africa and India, significantly enhancing customer engagement and operational excellence.
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