Carla Abrantes is the Europe Business Development Lead at Nokia, where they previously served as the Director of Technical Support for North America and Latin America. With extensive experience in leading customer technical advocate teams and managing customer service contracts, Carla excels in identifying new business opportunities while ensuring high customer satisfaction. Earlier in their career, they held various roles at Alcatel-Lucent, including R&D Development Engineer and Maintenance Business Leader. Carla's educational background includes degrees from Instituto Superior Técnico and EMLyon Business School, focusing on business strategy and management.
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