Deiva Jacob is an experienced professional in the telecommunications industry, currently serving as the Lead Transformation Manager at Nokia Japan since December 2008. In this role, Deiva leads transformation programs and drives efficiency improvements within the delivery organization. Previously, Deiva held the position of Care Performance Manager, overseeing care delivery for Japan customers from Global Delivery Center in India, and served as a Care expert and Team Lead supporting global customers. Prior experience includes working as a Senior Engineer at Sasken Network Engineering Ltd, specializing in the commissioning and integration of Nokia and Nortel equipment, and as an Operations Engineer at Ericsson India and Aster Pvt Ltd, focusing on operations and maintenance engineering for BTS systems. Deiva holds a Bachelor's degree in Electrical, Electronics and Communications Engineering from the Department of Technical Education, Anna University, completed in 2004.
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