Hirdesh Kumar is currently a Technical Lead for Advanced Expert Support at Nokia Networks, leveraging 14 years of experience in telecommunications. They have managed various aspects of operations including CARE, emergency support, and GNOC. Hirdesh has worked with notable equipment from companies such as Nokia, Ericsson, and ZTE, and previously held roles in project and field engineering. They are pursuing an MBA in Operations and have earned several certifications, including CCNA.
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